Privacy Policy
Last Updated: August 1, 2026
At The Minimal, your privacy matters to us. We believe in being transparent about how we collect, use and protect your personal information.
This Privacy Policy explains what information we collect when you visit our website, place an order or interact with us, and how we use that information.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order information
- Payment details (processed securely by our payment partners)
- Device and browser information
- IP address
- Information collected through cookies and similar technologies
You may also choose to provide additional information when contacting our customer support team.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases.
- Respond to enquiries and provide customer support.
- Improve our website, products and services.
- Detect and prevent fraudulent activity.
- Personalise your shopping experience.
- Send promotional emails or marketing communications if you have chosen to receive them.
- Comply with legal and regulatory obligations.
Payments
All payments are processed securely through trusted third-party payment providers.
The Minimal does not store your debit card, credit card or other payment credentials on its own servers.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Keep your shopping cart active.
- Understand how visitors use our website.
- Improve website performance.
- Measure the effectiveness of marketing campaigns.
You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
Sharing Your Information
We only share your information when necessary to operate our business, including with:
- Payment service providers
- Courier and delivery partners
- Website hosting providers
- Analytics providers
- Marketing platforms
- Other service providers that help us operate our business
We do not sell, rent or trade your personal information to third parties.
Data Security
We use appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.
Although no online service can guarantee absolute security, we continuously work to protect your data using industry-standard security practices.
Your Rights
Depending on the laws applicable to your location, you may have the right to:
- Request access to your personal information.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal information where legally permitted.
- Withdraw your consent to receive marketing communications at any time.
To exercise any of these rights, please contact us through our customer support channels.
Data Retention
We retain your personal information only for as long as necessary to fulfil your orders, provide customer support, comply with legal obligations and resolve disputes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.
Any updates will be published on this page with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through our official customer support channels.
Thank you for trusting The Minimal.